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Support Analyst - Citrix - XenDesktop - Intune - London. My Financial Services client are looking or a Support Analyst to provide a consistently high level of user support and manage a Laptop Device Refresh. We are looking for someone who had been part of a rollout within Financial Services with Citrix, XenDesktop & Intune experience. Responsibilities: Provide 1st/2nd Line line technical user support for the clients desktop and mobile services Ensure that calls follow the required path to the point of resolution in a timely and efficient manner Co-ordinate and communicate with other teams and... more ->
Our client, a global leading consultancy, is currently seeking a Service Analyst to join their team. This is a unique opportunity to work with industry experts and contribute to high-profile projects while ensuring the delivery of compliant and traceable project documentation. Key Responsibilities - Serve as the first point of contact for end-users experiencing IT issues, providing immediate assistance and resolution. - Log, categorize, and prioritize incoming help desk tickets, ensuring accurate documentation and timely follow-up. - Troubleshoot and resolve common technical problems related... more ->
2nd Line Technical Support Analyst London-based, fully onsite £340 per day Inside IR35 1 year contract, potential to extend We are working with a leading client in the photography industry in search for a 2nd Line Technical Support Analyst to join their existing white-glove service team and provide support to a large internal user base for both hardware and software issues across Dell and Apple devices that has been escalated buy the 1st Line Support team. Key responsibilities Provide escalated technical support for Dell and Apple hardware issues in a Windows environment. Support 1st Line... more ->
Senior Support Analyst This note this role is a 6 month FTC. Based 100% Remote working 4 days a week. My client are looking to recruit an Senior Support Analyst on a 6 month FTC. Essential Skills Office 365 Azure Power BI Power Platform MS Dynamics CRM Microsoft 365 Intune Responsibilities: Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and Power BI tickets and requests Support the business with reporting and Power BI requirements, leveraging support from a 3rd-party provider. Serve as an escalation point for delivering 3rd line support. Actively... more ->
We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources. Our investment banking client has been present in the UK for more than 150 years, they're a long-term partner to British business. Today, the Group is formed of 10 divisions and employs 9,300 staff based in 21 core locations right... more ->
Market Data Admin & Compliance Support Analyst £200 per day Inside IR35 6 months London-based initially then Hybrid We have an exciting opportunity for an experienced Market Data Administrator & Compliance Support Analyst to join a London based multinational financial services company on an initial 6-month contract. Responsibilities: Manage Market Data Systems and Trading Systems as well as Applications related to contract and agreements (new, old, renewal, termination, change of terms, queries). Manage vendors Market Data License. Manage Exchange, Specialist data and Products permissions and... more ->
2 days WFH hybrid working Job Responsilbities Work effectively, efficiently and respectfully alongside other Technical Support Analysts (2nd Line) Provide operational, and technical support for the Firm globally To provide assistance as a project resource as and when required Creating and maintaining support documentation, providing any suggestions of improvements to the IT Training team with regards to the user guidance material Skills Required Previous experience working in a law firm Excellent Office 365, Windows 10, Active Directory & Azure Experience supporting Mobile Devices and using... more ->
We are currently recruiting for an Opics Engineer to join an international investment bank and help with the decommissioning of the Opics software. As an Opics Support Engineer, you will play a pivotal role in our technology transformation journey. You will be responsible for the meticulous decommissioning of our Opics application, working closely with cross-functional teams to ensure minimal disruption and optimal performance throughout the process. Key Responsibilities: Support the decommissioning process of the Opics application, adhering to project timelines and quality standards.... more ->
1st Line Support Engineer London based, fully onsite £300 per day inside IR35 1 year contract with potential to extend We are working with a client in the photography industry who are looking for a 1st Line Support Engineer to join their existing team and provide support to a large internal user base for both hardware and software issues across Dell and Apple devices. Key responsibilities First point of contact for any IT issues faced by internal users Troubleshoot Dell & Windows issues as well as Apple for any hardware issues Set up new users on accounts and configure and set up hardware for... more ->
1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be... more ->
Job Opportunity: 2nd Line Support Engineer Daily Rate: £200 - £267 (inside IR35 via umbrella) Contract Length: 6 months Location: Reigate (17 minutes walk from train station) (hybrid working 3 days onsite and 2 days remote) Are you an experienced Support Engineer looking for an exciting opportunity to provide technical assistance to the AIG Life business? Our client is seeking a skilled and customer-focused professional to join their team as a 2nd Line Support Engineer. Responsibilities include: Acting as the first point of contact for IT support queries from internal staff, providing... more ->
2nd Line Support Engineer - Hybrid/Reigate - 6 Month Contract - £267.24 Overview: An excellent opportunity has arisen with our client, a global financial services organisation embarking on an exciting transformation journey. We are seeking an experienced 1st/2nd line Support Engineer providing support and technical project implementation. This position sits within an experienced team who are all responsible for supporting, maintaining, and implementing all aspects of the IT infrastructure. Role & Responsibilities: Provide excellent customer service and be the first point of call for IT... more ->
2nd Line Infrastructure Support - 6 month contract - Buy side Investment Management - £200 - £300 a day My client, a buy side Investment Management firm, are looking to hire a 2nd Line Support Engineer. This is an urgent role and I am looking to send my shortlist by the EOD. There is an ongoing need for someone in person in the London office to manage 2nd line infrastructure support. Initial 6 month contract with chance of renewal - onsite in their London office. Key Requirements: Infrastructure Support - Level 2 or 3 (At least 3 years experience) Window and Linux Servers experience... more ->
Investigo's major client based in Surrey is seeking an experience 1st/2nd line suppoer engineer to join an existing team. This is a hybird working patteren with at least 2 days a week onsite. Responsibilities Provide excellent customer service and be the first point of call for IT support queries from internal staff, this could be via phone, email, Teams, and face-to-face. Take ownership of tracking and remediating security vulnerabilities within a given timeframe. Administer the internal ticketing system and act upon requests for change and system access. Diagnose a wide range of issues,... more ->